Pitchtime Privacy Policy

There are many different ways you can use Pitchtime’s services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating an account, how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it. How we use that information.
  • The choices we offer, including how to access and update information.

Information we collect
We collect information to provide better services to all of our users – from obtaining basic information, to videos you may find helpful. More specifically, we collect information in the following ways:

  • Information you give us. For example, many of our services require you to sign up for a Pitchtime Account which will require your disclosure of various information, including your name, email address, telephone number or credit card to store with your account information. We may also ask you to create a publicly visible profile, which may include your name and photo.
  • Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you watch a video on Pitchtime, visit a website that uses our advertising services, or view and interact with our ads and content. This information includes:
    • Device information
      We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Pitchtime may associate your device identifiers or phone number with your Pitchtime Account.
    • Log information
      When you use our services or view content provided by Pitchtime, we automatically collect and store certain information. This includes:

      • details of how you used our service.
      • telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
      • time and date of calls, duration of calls, SMS routing information and types of calls.
      • Your internet protocol address.
      • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
      • cookies that may uniquely identify your browser or your Pitchtime Account.
  • Location information
    When you use Pitchtime services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Pitchtime with information on nearby devices, Wi-Fi access points and cell towers.
  • Local storage
    We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
  • Cookies and similar technologies
    We and our partners use various technologies to collect and store information when you visit a Pitchtime service, and this may include using cookies or similar technologies to identify your browser or device.
    We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Pitchtime features that may appear on other sites. Our Pitchtime analytics product helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising services, such as those using cookies, Pitchtime analytics information is linked, by the Pitchtime analytics customer or by Pitchtime, using Pitchtime technology, with information about visits to multiple sites.

Information we collect when you are signed in to Pitchtime, in addition to information we obtain about you from partners, may be associated with your Pitchtime Account. When information is associated with your Pitchtime Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Pitchtime Account, visit the Transparency and choice section of this policy.

 

How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Pitchtime and our users.

We may use the name you provide for your Pitchtime Profile across all of the services we offer that require a Pitchtime Account. In addition, we may replace past names associated with your Pitchtime Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Pitchtime Profile information, such as your name and photo.

If you have a Pitchtime Account, we may display your Profile name, Profile photo, and actions you take on Pitchtime or on third-party applications connected to your Pitchtime Account (such as reviews you write and comments you post) in our ads or commercial services.

When you contact Pitchtime, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies to improve user experience and the quality of our service. When showing you tailored content, we will not associate an identifier from cookies or similar technologies with identifiers based sensitive categories such as race, religion, sexual orientation or health.

Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results and tailored advertising.

We may combine personal information from one service with information, including personal information, from other Pitchtime services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Pitchtime’s services.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

 

Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Pitchtime. Our services provide you with different options on sharing and removing your content.

Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it, unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

 

Information we share
We do not share personal information with companies, organizations and individuals outside of Pitchtime unless one of the following circumstances applies:

  • With your consent
    We will share personal information with companies, organizations or individuals outside of Pitchtime when we have your consent to do so.
  • With administrators
    If your Pitchtime Account is managed for you by an administrator, then your administrator and resellers who provide user support to your organization will have access to your Pitchtime Account information (including your email and other data). Your administrator may be able to:

    • view statistics regarding your account, like statistics regarding applications you install.
    • change your account password.
    • suspend or terminate your account access.
    • access or retain information stored as part of your account.
    • receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
    • restrict your ability to delete or edit information or privacy settings.

     

  • For external processing
    We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons
    We will share personal information with companies, organizations or individuals outside of Pitchtime if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

    • meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of Pitchtime, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. If Pitchtime is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

 

Information security
We work hard to protect Pitchtime and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Pitchtime employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

 

When this Privacy Policy applies
Our Privacy Policy applies to all of the services offered by Pitchtime Inc. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Pitchtime services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

 

Compliance and cooperation with regulatory authorities
When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

 

Changes
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.