There are many different ways you can use Pitchtime’s services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating an account, how we’re using information and the ways in which you can protect your privacy.
Information we collect
We collect information to provide better services to all of our users – from obtaining basic information, to videos you may find helpful. More specifically, we collect information in the following ways:
Information we collect when you are signed in to Pitchtime, in addition to information we obtain about you from partners, may be associated with your Pitchtime Account. When information is associated with your Pitchtime Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Pitchtime Account, visit the Transparency and choice section of this policy.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Pitchtime and our users.
We may use the name you provide for your Pitchtime Profile across all of the services we offer that require a Pitchtime Account. In addition, we may replace past names associated with your Pitchtime Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Pitchtime Profile information, such as your name and photo.
If you have a Pitchtime Account, we may display your Profile name, Profile photo, and actions you take on Pitchtime or on third-party applications connected to your Pitchtime Account (such as reviews you write and comments you post) in our ads or commercial services.
When you contact Pitchtime, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies to improve user experience and the quality of our service. When showing you tailored content, we will not associate an identifier from cookies or similar technologies with identifiers based sensitive categories such as race, religion, sexual orientation or health.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results and tailored advertising.
We may combine personal information from one service with information, including personal information, from other Pitchtime services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Pitchtime’s services.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Pitchtime. Our services provide you with different options on sharing and removing your content.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it, unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Pitchtime unless one of the following circumstances applies:
We work hard to protect Pitchtime and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
Compliance and cooperation with regulatory authorities
When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.